905-450-7746

10 Henderson Ave.
Brampton, ON

 
     

Studio Policies

WHAT YOU NEED TO KNOW: (please take a minute to read over our class policies)

LATE ARRIVALS:

DON'T BE LATE!

Students who are not in class, dressed and ready within 5 MINUTES of the class start time will not be admitted. Your spot may be given to someone else and you will lose that class. NO EXCEPTIONS
This is a safety issue. Warm up is essential in preventing injury, and late arrivals are a disruption to the flow of the class. Please arrive at the studio at least 5-10 minutes before your class begins.

CANCELLATION WINDOW:

Any cancellation that happens within 5 hours prior to class start time will be considered a late cancel. By registering for a class, you understand that a space is being held for you. If for any reason you are unable to attend that class, you must either cancel online or contact the studio to allow your space to open up for another student at least 5 hours prior to your class.
**Please be sure to check in with the front desk or your instructor to be sure you are signed in.** All late cancellations and no shows will be charged as though you had attended. Members will be charged a $5 no show/late cancel fee.

WAIT LIST POLICY:

When a class is full, you have the option to sign up for the wait list. If a registered student cancels out of the class, you will removed from the wait list and added into the class. You will receive and email or text letting you know you have been added. Once you have been added from the wait list, you will be held to the same cancellation policy as any other class you sign up for.
If you are on the wait list and are unsure if you will be able to attend the class, please remove yourself from the wait list so you will not be charged any cancellation fees if you are added into the class.

WHAT TO WEAR:

Dress comfortably for class, in athletic wear, yoga, or pole specific attire. Be sure to check the class descriptions for specific clothing required for that class. We also sell attire at the studio if you don't have what is required.

Pole Classes (L1) - tank top, yoga pants or leggings
Pole Class (L2 +) - tank top, athletic sports bra, athletic shorts (not loose fitting or long), leg warmers or knee pads (for floor work)

Classes are run barefoot unless otherwise specified.

PHOTOGRAPHY & FILMING

As none of our students are required to fill out a model release form, we do not allow any photos or video to be taken during class. Please respect the privacy of your fellow students and keep your devices stored away safely during class. You can use the following times to film your fierce self at the studio!

  • Practice time / Open Pole
  • Private parties
  • Private sessions
  • Before & between classes

Other Policies

NON-REFUND POLICY
Refunds will not be offered after a session begins. As we guarantee your space in class, this prevents another student from registering in the class. Your registration and payment guarantee you 4 classes in your set. If you have difficulty making all 4 classes, we will allow one make up class, if space is available within the 4 weeks only.

MEMBERSHIPS
All members are expected to pre-register for the classes they wish to attend to secure their spot. If you are unable to attend a specific class or session, members are required to un-register through the schedule page or contact the studio to allow for others to participate. We want to provide you with the best and least complicated service possible

PROMOTIONAL MEMBERSHIPS
Promotional memberships purchased at a reduced rate are to be activated before their expiry and used in full upon activation over the allotted 12 week (3 month) period. Promo memberships cannot be put on hold once activated.

 



 

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